Consumer Issues - UKE

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Consumer Issues

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2006-06-28
Consumer preferences

Consumer preferences regarding telecommunications services, are subject to permanent monitoring by the President of the Office of Electronic Communications with a view to maximising the protection of end users’ interests. In October 2005, BSR IBROP was commissioned by the Office of Telecommunications and Post Regulation to carry out a survey in order to collect information on the perception of fixed-line, mobile and Internet services provided to residential clients.

2006-05-18
Click sensibly - anti-dialler campaign

The President of UKE Anna Streżyńska has pronounced the “Click sensibly” campaign to begin. The campaign’s goal is to make the public aware of Internet threats related to diallers.

2006-03-14
International roaming

The Office of Electronic Communications has prepared a “Consumer Guide: how to use a mobile phone abroad?”


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    INTRODUCTION
    The President of the Office of Electronic Communications (President of UKE) is the national regulatory authority for the market of telecommunications and postal services. The President of UKE is also the specialised authority in the area of equipment conformity assessment, including telecommunications terminal equipment and radio equipment.

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    INTERNATIONAL ACTIVITY
    Here you can find information about the most import ant international events, significant for the development of telecommunications and postal markets In Poland and for the statutory activity of the Office of Electronic Communications.
    International activity of the President of UKE consists of, inter alia, cooperation with the European Commission, other EU institutions and Regulatory Authorities of EU Member State. It includes also the cooperation within organizations of which UKE is a member, i.e. the International Telecommunications Union (ITU), the Body for European Regulators of Electronic Communications (BEREC) and the European Committee for Postal Regulation (CERP).


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    CONTACT
    Contact details representatives of the Office of Electronic Communications (UKE).
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