Annual Report 2007 - UKE

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Annual Report 2007

In 2007, the President of UKE continued and completed the implementation of Regulatory Strategy 2007-2006. How to accelerate the development of the Polish telecommunications market, reduce the costs of services for the Poles, and improve the availability of modern solutions?


The key objectives of the Regulatory Strategy are to:

  • support Poland’s economic and social development through a wider availability and choice, enhanced quality and lower prices of telecommunications services;
  • eliminate Poland’s civilizational gap by ensuring universal and affordable access to broadband Internet;
  • increase the number of fixed and mobile telephony users;
  • enhance the effectiveness of the Office of Electronic Communications.

The assumed goals included:

  • opening of the line rental market through the introduction of wholesale line rental (WLR) service by UKE (allowing other operators to buy line rental from Telekomunikacja Polska S.A. at wholesale prices),
  • stimulating further growth of competition in the telephone calls market,
  • real competition in the market of ADSL broadband Internet access (introduction of wholesale access to ADSL allows alternative operators to buy ADSL broadband access services from TP S.A. at wholesale prices),
  • greater availability of mobile telephony services and increased number of its users, resulting from (among others) the completion of tender for GSM frequencies,
  • fair competition between mobile and fixed operators,
  • legislative changes concerning UKE necessary for UKE to influence and monitor the development of the market,
  • changes in UKE’s organisation to increase its effectiveness and time efficiency.


Main regulatory activities

The overriding objectives for the President of the Office for Electronic Communications were to:

  • improve competitiveness of the Polish telecommunications market,
  • drive down costs of telecommunications market services,
  • improve the attractiveness and availability of offers for individual customers,
  • protect the consumer,
  • promote Poland as an investor-friendly country.

The assumptions underlying the regulatory policy of the President of UKE translated into specific measures designed to achieve the principal statutory objectives, i.e. assuring universal access to telecommunications and postal services, as well as the protection of consumer interests through the monitoring of the quality of service and prices.

Actions taken by the President of UKE resulted in the following improvements:

  • both the value of the Polish telecommunications market and the number of its customers are on the rise,
  • a dynamic drop of prices was recorded in all market segments,
  • in some market segments, in addition to the lower cost, better quality of services is offered to customers,
  • in most market segments, the market is becoming much more competitive.


The key achievements in 2007 included:


  • monitoring of the provision of universal service for people with disabilities by TP S.A.,
  • issuing decisions and statements regarding the National Directory Enquiry Service and the National Directory,
  • analysis of the market of telephone services provided with public payphones,
  • imposing regulatory obligations on TP S.A. in telecommunications services markets,
  • developing tools for the effective implementation of cost regulation (models for calculation of WRL and Bitstream Access costs).
  • appointment of an independent chartered auditor to examine reports published by TP S.A. for the next three years,
  • publication of a Guide for Real Property Owners on the rules and conditions of access to the property for telecommunications purposes,
  • developing an availability map for broadband Internet access (Bitstream Access).


  • setting lower call termination rates in mobile networks (MTR),
  • debate on the admission of  Fixed Cellular Terminal (FCT) tools in interconnection,
  • modification of TP S.A. reference offer defining the terms and condition of access to local loop,
  • approval of the reference offer defining the terms and conditions of leased lines agreements concluded between TP S.A. and alternative operators,
  • imposing an obligation on TP S.A. to modify its reference offer defining the terms and condition of access in relation to broadband access,
  • draft reference offer of TP EmiTel on access for the provision of radio and TV broadcasting services.

Radiocommunication and broadcasting

  • developing the Regulatory Strategy for frequency management,
  • reform of the examination system for radio equipment operators,
  • consultations regarding the digital dividend management,
  • publication of lists of radio licenses granted to GSM900, GSM1800, and UMTS mobile telephony stations at UKE’s website,
  • tests performed in DVB-H mobile TV.


  • debate on “Number portability – present and future”,
  • public debate on the "Effectiveness of caller location methods applied in Poland",
  • starting works on the development of the Location and Information Platform with a Central Database (PLI-CBD).

Postal services

  • verification of accounts and costs of Poczta Polska,
  • control of the handling of postal items put into mailboxes by operators other than Poczta Polska,
  • assessment of the postal market in 2006,
  • developing new applications for the entry in the Register of Postal Operators.

Other areas

  • setting up the Consumer Information Centre,
  • implementation of an assistance project for the Ukrainian telecommuniacations and anti-monopoly regulators,
  • ensuring access to information on telecommunications business to investors,
  • developing the e-service platform for the Office.


In this Report, actions taken by the President of UKE were described in more detail. The report, describing the developments in the Polish market and effects of regulatory activities, was complemented by the following publications:


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    The President of the Office of Electronic Communications (President of UKE) is the national regulatory authority for the market of telecommunications and postal services. The President of UKE is also the specialised authority in the area of equipment conformity assessment, including telecommunications terminal equipment and radio equipment.

    Please read more
    Here you can find information about the most import ant international events, significant for the development of telecommunications and postal markets In Poland and for the statutory activity of the Office of Electronic Communications.
    International activity of the President of UKE consists of, inter alia, cooperation with the European Commission, other EU institutions and Regulatory Authorities of EU Member State. It includes also the cooperation within organizations of which UKE is a member, i.e. the International Telecommunications Union (ITU), the Body for European Regulators of Electronic Communications (BEREC) and the European Committee for Postal Regulation (CERP).

    Please read more
    Contact details representatives of the Office of Electronic Communications (UKE).
    Please read more
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